Contact GearByte

Use this form for order, delivery, return, warranty or product-listing questions. Include your order number or the product link where applicable.

Before sending a compatibility question

For diagnostic-tool compatibility, first use the Vehicle Coverage Checker. It links to the current manufacturer resources for the exact product, vehicle and function.

Information that helps us respond

• Existing order: order number and the email address used at checkout.
• Return or warranty: order number, a short description of the issue and clear photos or video where useful.
• Product listing: the product name or link and the specific detail that needs clarification.

Auckland pickup is available by arrangement for eligible orders. Wait for collection confirmation before travelling.